Royal44 takes your privacy seriously. This page clearly explains how we collect, use, protect, and respect your personal data as a member of our platform. We believe transparency is the foundation of trust.
Six core principles governing how we handle your data
All data transmitted between your device and royal44's servers is protected by 256-bit SSL encryption — the same security standard used by major Malaysian banks such as Maybank and CIMB. No external party can intercept or read your information while in transit.
Royal44 has never and will never sell, rent, or trade your personal data with any third party for marketing or commercial purposes. Your data belongs to you — we use it solely to deliver the services you request and to keep your account secure.
You have the full right to access, correct, download, or request the deletion of your personal data at any time. Contact us at support@royal44.asia and we will process your request within 14 business days, no unnecessary questions asked.
Royal44 only collects data that is strictly necessary to provide our services — no excess collection. We do not ask for irrelevant information and do not retain data longer than required by law or our operational needs.
All your deposit and withdrawal records — whether via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, Maybank2u, CIMB Clicks, or FPX — are stored in strict confidence and accessible only by you and authorised support staff solely for the purpose of resolving your issues.
Royal44 undergoes independent data security audits every six months. This ensures our data protection procedures remain aligned with the latest standards, and any vulnerabilities are identified and remediated before they can impact our members.
This Privacy Policy applies to all users of the Royal44 at royal44.asia. This version is effective from 1 January 2026. By registering for or using the royal44 platform, you agree to the terms set out in this Privacy Policy. Please read it carefully before using our services.
Royal44 ("we", "our platform") is committed to protecting the privacy of all members and users on our platform. This Privacy Policy sets out in detail how Royal44 collect, process, store, and protect your personal information when you register, access, or use any of our services at royal44.asia.
We understand that your trust is not something to be taken lightly. As an online entertainment platform serving over 250,000 Malaysian members — from Johor Bahru to Kota Kinabalu — we are committed to ensuring that every piece of information you share with us is handled with respect, transparency, and security.
This Privacy Policy is to be read together with Terms & Conditions royal44. In the event of any conflict between the two documents regarding privacy matters, this Privacy Policy shall take precedence.
Royal44 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection legislation. We view compliance not merely as a legal obligation, but as a mark of respect for every one of our members.
Royal44 only collects data that is strictly necessary to provide a safe, fair, and effective service. The following are the categories of data we collect:
| Data Category | Examples | Requirements |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth | Required |
| Contact Data | Email address, Malaysian phone number | Required |
| Financial Data | Bank account numbers, deposit/withdrawal records | Required |
| Technical Data | IP address, device type, web browser | Automatic |
| Usage Data | Gaming records, bets placed, platform activity | Automatic |
| Cookie Data | Language preference, login session, display settings | Optional |
We do not collect sensitive data categories such as medical information, religious beliefs, political views, or biometric data unless required by law or with your explicit consent for a specific purpose.
Royal44 collects personal data through several different channels:
Royal44 never collects your personal data without a valid legal basis — whether that is your consent, contractual necessity, a legal obligation, or legitimate interest.
Royal44 uses your personal data solely for stated and legitimate purposes. The following are the primary purposes for which your data is used:
Royal44 will not use your data for any other purpose without first notifying you and, where required, obtaining your renewed consent.
Royal44 does not sell, rent, or share your personal data with third parties for marketing purposes. However, there are limited circumstances in which we need to share data to support our service operations:
All third parties working with Royal44 are required to meet data protection standards equal to or higher than our own. We do not share data with companies that cannot guarantee adequate protection.
Royal44 implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse:
While we implement comprehensive security measures, no system can guarantee absolute 100% security. If you suspect any breach or unauthorised access to your account, please contact us immediately at support@royal44.asia.
As a Royal44 member and data subject under Malaysian law, you have the following rights with respect to your personal data:
You have the right to request a copy of all personal data we hold about you. We will provide this information in a readable format within 14 business days of your request.
If you find that any personal data we hold about you is inaccurate or incomplete, you have the right to request immediate correction. Log in to your account settings or contact our support team.
You may request the deletion of your personal data ("right to be forgotten") when the data is no longer needed, consent has been withdrawn, or there is no longer a valid legal basis for continued retention.
You may object to the processing of your personal data for direct marketing purposes at any time. We will cease such processing immediately upon receiving your request.
In certain circumstances — such as during verification of data accuracy or disputes related to deletion — you may request a temporary restriction on the processing of your data.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider should you choose to do so.
To exercise any of the rights above, please contact Royal44's Data Privacy Officer at support@royal44.asia with the subject line "Data Privacy Request" along with your username and the nature of your request. We will acknowledge receipt within 2 business days and fulfil the request within 14 business days.
Royal44 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how members interact with our platform. Below are the types of cookies we use:
You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect the functionality of the Royal44 platform. For optional cookies, you may withdraw your consent at any time without impacting core functionality.
The royal44 platform is exclusively for individuals aged 18 years of age and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that we have collected personal data from anyone under the age of 18, we will take immediate action to delete that data and close the account in question. Parents or guardians who become aware that their underage child has registered an account at Royal44 are requested to contact us immediately at support@royal44.asia.
All Royal44 account registrations go through a strict age verification process using MyKad numbers. Any attempt to register with falsified age information constitutes a serious breach of our Terms & Conditions and may result in legal action.
The royal44 platform may contain links or integrations with third-party services — such as casino game providers, sports data providers for Sports Betting odds covering Liga Super Malaysia, EPL, BWF badminton, and esports, as well as payment providers.
Please note that:
Royal44 carefully selects third-party partners and only works with providers that meet adequate security and privacy standards. All providers are bound by data processing agreements that require them to protect Royal44 member data.
Royal44 reserves the right to amend, modify, or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Members will be notified of all material changes through:
Minor changes that do not affect your fundamental rights take effect immediately upon being published on this page. The "Last Updated" date at the top of this page always reflects the currently active version of the Privacy Policy.
Your continued use of the Royal44 platform after any changes are published will be deemed as your acceptance of the updated Privacy Policy. If you disagree with any changes, you may close your account and request data deletion before the changes take effect.
If you have any questions, concerns, or requests regarding this Privacy Policy or how Royal44 handles your personal data, please contact our Data Privacy Officer:
We are committed to resolving every privacy enquiry with full transparency and within a reasonable timeframe. If you are unsatisfied with our response, you have the right to refer your complaint to the Department of Personal Data Protection Malaysia or the relevant regulatory authority.
Your privacy is not merely a legal obligation to Royal44 — it is a core value we uphold. We appreciate the trust you place in us and will always strive to be worthy of it.
Your data is used to protect you — including supporting responsible gaming
Your deposit limit information and responsible gaming records are kept in strict confidence and are never shared with external parties.
Self-exclusion requests are processed in strict confidence. Only authorised support staff are aware of your exclusion status.
Your deposit limit settings are confidential information that is never disclosed to any party outside the Royal44 system.
Your age verification data is used solely to ensure legal compliance and is never shared for any other purpose.
Answers to frequently asked questions about privacy and data protection
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